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How do I find a branch or ATM?

When you search for a location, your browser or device may ask for permission to access location information. If your location is available, branches or ATMs are sorted by their distance from you. If your location is not available, a default list of branches and ATMs appears.

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What is an adjustable-rate mortgage (ARM)?

An ARM is a mortgage loan that has an interest rate that can change periodically during the life of the loan. Most ARMs are subject to change only once per year.

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What is a debt consolidation loan?

The goal of a debt consolidation loan is to pay other debts in order to reduce the amount of interest or total payments you are making each month.

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Do I have to pay advances on my line of credit (LOC) in full?

No. You certainly can pay your advances in full, and you will pay less in interest if you do. However, if you carry a balance on your LOC from month-to-month, you will have minimum monthly payments of 2.75% of the outstanding balance or $25, whichever is greater.

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What is the status of my loan application?

For personal, auto, or consumer loans, please call in to the consumer lending department inquire directly. 

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What options do I have for depositing checks?

In order to deposit a check without going to a branch, you may deposit it through our online banking mobile app, at an ATM, or at a shared branch.

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Why can't I enroll in Online Banking?

The most common reasons is that there is a discrepancy in the information from our records. Please verify your account number and account type with what is shown on your statement.

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I think I might be the victim of fraud or a scam.

If you're concerned that your financial information and security might have been compromised, or are concerned that you have been the victim of a scam, please call in to our member service team.

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